Frequently Asked Questions

Find quick answers to common questions about portal access, user roles, case management, and more.

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Knowledge Base

Access comprehensive guides for all user roles including Magistrates, Registrars, Sheriffs, and more.

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Frequently Asked Questions

Find answers to the most common questions about the LSJSC portal and judicial services

Account

To reset your password, click on the "Forgot Password" link on the login page. Enter your registered email address and you will receive a password reset link. Follow the instructions in the email to create a new password.

To register, click on the "Register" button on the portal page. Fill in your personal details, select your role, and submit the form. Your account will be reviewed and activated by an administrator.

Cases

A Magistrate handles court cases and judicial duties. A Chief Magistrate Admin has all magistrate permissions plus additional administrative duties such as case assignment and supervising other magistrates.

Navigate to "Case Files" in your dashboard, select the relevant case, and use the upload button to add documents. Supported file types include PDF, JPG, and PNG.

Technical

If you encounter a system error, please report it through the Help Desk. Provide details about what you were doing when the error occurred and any error messages displayed.

Warrants

Sheriffs can view assigned warrants in their dashboard. The status of each warrant (issued, assigned, in_progress, executed, cancelled) is displayed and can be updated as execution progresses.

Submit a Support Ticket

Having an issue? Fill out the form below and our support team will assist you promptly.

Our support team typically responds within 24 hours during business days.

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+234 7035176336

Mon-Fri, 9am - 5pm

Email Us

info@lagosjsc.ng

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Adetunji Adefarasin House,

Ikeja G.R.A, Lagos State